Thursday, October 9, 2008

Customer service

Did you know this is National Customer Service Week? Well, you do now--so start celebrating!

Give yourself a big ol' pat on the back for providing good customer service. If you have employees, thank them. If you get good customer service from your dry cleaner, fast food worker, store clerk, waiter, etc., acknowledge it!

You don't have to do anything extravagant. Smile. Say thank you. Tell someone they're doing a good job. Tell yourself you're doing a good job. It makes people happy to be appreciated, and that happiness shows in their work. Acknowledging good customer service is the gift that keeps on giving!

On the other side of the coin, this is a good opportunity to check in with your customers, too. Ask them how you're doing, and take to heart any feedback you get from them. And be sure to let them know how much you appreciate them trusting you with their business.

On that note, I'd like to say thank you to those of you who read my blog. I may never meet you, may never get to work with you, but I appreciate you. There are probably dozens of other things you could be doing, but you take a few moments out of your day to visit me here. That makes me smile, and hopefully I can return the favor.


1 comment:

Angie Ledbetter said...

Thanks for visiting my blog home too.

About C.S. Week, one of my favorite things to do is ask to speak with a manager after eating out and having a great waitperson. I request a note be put in his/her personnel file for a fine job done. Management is usually pleased and surprised it's not just another customer whining and complaining. :)