Tuesday, March 17, 2009

Writer, editor, IT help desk

Happy St. Patty's Day!

I spent an hour on the telephone with my mother last night, trying to teach her how to use Facebook.

The most challenging part of the telephonic tutorial was trying to explain the concept of microblogging and why she should not put personal messages to individuals in the "What's on your mind?" area (formerly known as the "status" area).

I think I probably confused her more than I helped her. Facebook is one of those things you just have to experiment with for a while. Of course, to me, that's true of any kind of software or application. That's how I've acquired most of my computer skills, and one reason people often come to me with IT-oriented questions. If I don't know the answer, I'm going to search around until I find it or until I find somebody else who knows the answer.

If you're reading this blog, you're at least semi-computer literate. How do you learn to do the "techie" stuff? Experimentation? Training classes? Calling your daughter who lives 800 miles away (hi mom!)?


Lori said...

Calling my daughter - yes. :) But it's a lot of making like a lemming - I follow others. Observe, stay quiet, don't make sudden moves, and pick it up from how others are using it.

Facebook was the most difficult for me to learn. I feel for your mom. My page sat for nearly a year dormant because it confused the hell out of me to have all those "growing eggs" and "quizzes" coming at me from all angles! LOL

Angie Ledbetter said...

Mostly by the standard method -- trial and error. :)

Amie said...

Lori, I suppose it doesn't help that FB keeps changing their user interface . . .

Angie, hooray for the standard method!