He was smirking as he sat down at the conference table. "Your conversation reminded me of something I call 'the plumber theory'," he said. When we asked him what that meant, he explained it like this:
"The first thing any plumber does upon entering your house is badmouth the work of the previous plumber. This same thing can be applied to all professions--you'll probably never hear somebody say, 'Wow, the guy who did this before me really knew what he was doing!'"I know I'm guilty of this . . . how 'bout you?